Worst experience my family has ever had, manager was terrible and had a complete attitude. No one really wanted to work or help, waited 5 hours to get trailer hitch installed, tech messed up lights, had to fix, returned then next day and manager was rude and was giving other customers attitude. After I opened the hood and looked at my car for Maintanence 2 days later I noticed they did not secure any of the wiring they added to the battery. Absolutely unprofessional installation. This was the worst customer service and lack of care for a $300 installation. I suggest you stay away from SNELLVILLE uhaul.
I reserved my storage space online. Moved from VA to GA. First month was free. Only had my belongings in storage for 2 months. The only issue I had was that we had to wait almost an hour for someone to open up the storage unit to place our belongings. Maybe they were under staffed that day. Other than that, no other complaints
Jamella Talley, Joseph Baker and Stephanie Davenport are awesome. Some of the best employees there
If I could give them a negative star review O would. Our marching band uses this uhaul location for a couple of years now. Today when we needed our truck on time due to an early call time for a long rode trip this uhaul location decided to give our truck away without even contacting us to see if picking it up at a location further away was acceptable for us. It was not acceptable and causes undue hardship. We had to drive further to get it and cost our high school band more money at $.99 per mile and it doubled our pick up time. When we asked to return it to the place we were suppose to pick it up at and have done business with for at least two years we were told they would charge us a fee to do so. Good customer service says they should have had the truck delivered to their location where we contracted to rent the truck before the agreed upon time...not call the customer the day of and inconvenience them and then say you are going to charge them more!
My reservation was changed with no problems, they had a vehicle I wanted, however I had to wait around 30 extra minutes for them to have truck cleaned and ready for me. I can't imagine small cabin and empty space needs that much cleaning. While I was there one customer damaged another customer's vehicle. Management was not quick to react or empathetic, just brushed the concern away as not their problem.
U Haul Moving Storage At Hwy 124 is a US Moving Company based in Snellville, Georgia. U Haul Moving Storage At Hwy 124 is located at 2040 Scenic Hwy N, Snellville, GA 30078, USA.
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